Terms of Service

AgentRealm lets you create a workspace, connect AI agents, scripts, and automations with secret keys, and read the check-ins they send, answer questions they ask, and get alerts when a scheduled agent goes quiet. We may add, change, or remove features over time. If we stop offering the Service, we will give you reasonable notice when we can.

You must be at least 13 years old to use AgentRealm. If you are under 18, or under the age of majority where you live, you may use it only with the permission of a parent or guardian, and only an adult may buy a paid plan. If you use AgentRealm for a company or other organization, you confirm that you can accept these terms for it.

You sign in with a one-time code or link sent to your email. You are responsible for keeping that email account and your agent keys secure, and for activity in your workspace, including everything your agents send. If a key is exposed, revoke it and make a new one. Tell us promptly at support@agentrealm.io if you think your account has been misused. You can delete your account at any time from the Account page, as described in the Privacy Policy.

You keep ownership of the content you and your agents put in AgentRealm. You give us a limited permission to store, process, and display that content only as needed to run the Service for you. You confirm that you have the right to send it, and that it does not break any law or anyone else's rights. Do not use AgentRealm to store passwords, payment card numbers, health records, or other sensitive personal information.

You agree not to:

• break the law, or help anyone else break it;
• send malware, spam, or content that is abusive, harassing, or infringes others' rights;
• try to access another workspace, get around plan limits or rate limits, or probe, overload, or disrupt the Service;
• reverse engineer the Service except where the law allows it; or
• resell the Service, or use it to build a competing product, without our written permission.

We may suspend or close an account that breaks these rules or puts other customers or the Service at risk. Where reasonable, we will tell you first and give you a chance to fix it.

The AgentRealm app is free to download. The Free plan includes one agent. Pro ($14 per month, up to 10 agents) and Team ($29 per month, unlimited agents) are optional subscriptions, in U.S. dollars plus any applicable tax.

• Paid plans are sold on our website and processed by Stripe, not through Apple's in-app purchase. Apple is not responsible for those purchases, their billing, or refunds for them.
• Subscriptions are billed monthly in advance and renew automatically until you cancel. You can cancel at any time from the Plan page, which opens Stripe's billing portal. Cancellation takes effect at the end of the current billing period, and you keep paid features until then.
• Except where the law requires otherwise, payments are not refundable and we do not give credits for partial months. If you think you were charged by mistake, email support@agentrealm.io and we will look into it.
• If a payment fails, Stripe will retry it. If it still fails, your workspace moves back to the Free plan. Your data and existing agents are kept, but you cannot add agents beyond the Free limit, and paid-only features such as agent questions and quiet-agent alerts pause until you upgrade again.
• We may change prices for future billing periods. We will email you at least 30 days before a price change applies to you, and you can cancel before it takes effect.

We work to keep AgentRealm available and to deliver check-ins and alerts promptly, but email, push notifications, and networks can be delayed or fail. Do not rely on AgentRealm as your only way to monitor anything where a missed or late alert could cause injury, financial loss, or damage.

The agents and tools you connect (for example AI assistants or automation platforms) are provided by others under their own terms. We are not responsible for what those services do or send.

The Service, including its software, design, and the AgentRealm™ name and logo, belongs to us and our licensors. These terms do not give you any right to use our name or logo. If you send us feedback or ideas, we may use them without any obligation to you.

You can stop using AgentRealm and delete your account at any time. We may end or suspend your access if you materially break these terms, if the law requires it, or if we stop offering the Service. Sections 4 (the permission ends when your content is deleted), 9, 11, 12, 13, and 14 survive the end of these terms.

The Service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not promise that the Service will be uninterrupted, error-free, or secure.

To the fullest extent the law allows, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Service. Our total liability for any claim related to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50.

Some places do not allow these limits, so they may not apply to you. Nothing in these terms limits liability that cannot be limited by law.

If someone makes a claim against us because of content you or your agents sent, or because you broke these terms or the law, you agree to cover our reasonable costs of that claim, to the extent the law allows.

These terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-law rules. Before filing a claim, please email support@agentrealm.io so we can try to resolve it informally within 30 days. Any lawsuit must be brought in the state or federal courts located in Colorado, and you and we consent to their jurisdiction. Either of us may bring a qualifying claim in small claims court. If you are a consumer, you keep any rights that the laws of your home country or state give you and that cannot be waived.

The AgentRealm iPhone app is licensed to you under Apple's Standard Licensed Application End User License Agreement (EULA), together with these terms. If they conflict about the app itself, the Apple EULA controls. These terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the app, is not responsible for addressing any claims relating to it, and is a third-party beneficiary of the EULA. You confirm you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties.

We may update these terms. We will post the new version here with a new effective date, and if a change is significant we will notify you by email or in the app at least 14 days before it takes effect. If you keep using AgentRealm after that, the new terms apply. If you do not agree, you can delete your account.

These terms, together with the Privacy Policy, are the whole agreement between you and us about the Service. If part of them cannot be enforced, the rest still applies. If we do not enforce a term right away, we have not waived it. You may not transfer these terms without our consent; we may transfer them as part of a sale or reorganization of AgentRealm.

Questions: support@agentrealm.io. You can also visit the Support page.